More competent managers are needed to manage to modern workforce. About Us. (vi) Any redeployment process must fit easily within the overall restructuring programme and be easy to understand and administer within a reasonable time. 2. Map out careers of employees suitable to their ability, and their willingness to be trained and developed for higher positions. In all the components of HR i.e. ii. HRM is supposed to be an exclusive responsibility of the personnel department. Employee has to be given a fair opportunity. (i) Identify grievances- Employee dissatisfaction should be identified by the managers if they are not expressed. To develop and maintain a quality life. Now several public and private sector organizations have HRD department and HRM managers. Thus, human resource management is a line management’s responsibility, but a staff function. It helps examine critically and continuously all processes to remove non-productive activities and waste. Ans. It is also used for promotion and transfers of employee. In short, training is the act of improving or updating the knowledge and skills of an employee for performing a particular job. By this individual are totally change. Suggested solutions Download Full PDF Package. Human resource management is known by different names, e.g. Recognize the efforts and contributions of current staff. 6. Privacy Policy 9. This quiz consists of HR (Human Resource) multiple choice Questions and Answers. 6. Advisory Role – HRM advises management on the solutions to any problems affecting people, personnel policies and procedures. The importance of reskilling has been discussed in the following: 1. They should provide security to workers. Only one union should be recognised in each industrial unit to represent the workers. He observes- “A business or an industry can be thought of as an inter-weaving of human elements and material elements, with the human elements as the warp; while inter­locking and inter-weaving with this element are the material elements the woof of the fabric. To improve quality of the products and services. Hope it would be Beneficial. Managerial Competence – Person having this drive seek managerial positions that provide opportunities for higher responsibility, decision making, control and influence over others. The discipline of Human Resource Development (HRD) was developed because the Human Resource Management has failed to meet the new challenges of the 20 century. Following are the main definitions of selection: (1) According to Dale Yoder, “Selection is the process in which candidates for employment are divided in two classes those who are to be offered employment and those who are not.”, (2) According to Weihrich and Koontz, “Selecting manager is choosing from among the candidates the one who best meets the position requirements.”. iv. – Ralph Kilmann and Kenneth Thomas. 4. Every organisation provided financial incentives and non-financial incentives to its employees to motivate them. Tourism Officer. To work with people effectively, we have to understand human behavior, and we have to be knowledgeable about the various systems and practices available to assist us build a skilled and motivated people. The fundamental purpose of discipline is to maintain good industrial relation in the organisation by establishing harmonious relationship between the employers and employees. Rather it is a reward for collective effort. Generally, MBO has become an effective and operational techniques of performance appraisal and also a powerful philosophy of managing. 2. Today educated and creative employee demanded for well-designed jobs, therefore, job rotation, job enlargement and job enrichment are introduced in the organisation, to retain the employee or to attract them towards the organisation. Incentive is taken as synonym of temptation or allurement. v. Stress can be either a positive or a negative influence on employee performance. Ans. Not only the fresher, but also the employee in service requires training for promotion or to change any new job. 8. An adequate and sound salary structure is the “sine qua non” for organisational efficiency and effectiveness. The survival services depend on the level of remuneration offered. To match the Employee specifications with the job Requirements and Organizational needs. 5. National Renewal Fund (NRF) was prepared by the Department of Industrial Development in January, 1992. Performance appraisal has come to occupy a vital place in human resource function. 4. 3. Retiring Pension- Retiring pension given to an officer who retires after completing a fixed period of qualifying services. (ix) Human Resource Planning facilitates career succession planning in the organisation. HRM is in a unique position to provide competitive intelligence that can be useful in the strategic planning process. It informs about the skill of the employee in respect of his work. Personnel Procedures – Relating to manpower planning procedures, recruitment and selection procedures, and employment procedures, training procedures, management development procedures, performance appraisal procedures, compensation procedures, industrial relations procedures and health and safety procedures. 3. Lack of evaluation of training at various stages. According to the International Labour Organization, industrial relations means relationship between the state on the one hand and the employers and employees organizations on the other hand and the relationship among the occupational organizational themselves. This view has been rightly summed up by J. M. Dietz (of Chicago). Although training is often used in conjunction with development, the terms are not synonymous. iv. The task of a conciliation officer is administrative and not judicial. In a narrow legalistic sense, industrial relation is a subject of study and aspect of management which includes the relationship between, employers and employees. 4. The amount distributed to each employee may be based on employee’s basic salary. Ans. 1 What is Human Resource Management Human Resource Management is a process, which consists of four main activities, namely, acquisition, development, motivation, as well as maintenance of human resources. It gives a clear picture of the concepts when you practise it through case studies. b. It is the helpful to promote of employees. Management can meet this challenge through human resource audit. Lack of seriousness in the procedures of training for ensuring effectiveness of training. Ans. It is essential for smooth discharge of duty not only in administration, but also in social and civic life. (i) Meaning – Determining of the relative worth of different jobs of an organisation is called job evaluation. 2. In the modern time a negative confidential report is required to be communicated to the employee. HRM Case studies play a vital role in management education especially in subjects like Human Resource Management (HRM), Personnel Management, PAAP and related subjects. Human Resource Development is the continuous process of improving the capabilities required to achieve organizational and individual goals. Peter Druker called it management by objectives and self-control. 3. Ans. Download PDF Package. According to M.P. 4. 7. Ans. To provide a framework for periodic reviews and revision of wage rates. Aim of job design is to integrate the needs of the individual and the requirement of the organisation. Scott, Clothier and Spriegel have defined Human Resource Management … Human resource professionals work in large multi-national corporations, small businesses, nonprofit organizations, academia and more. iii. 7. In training, the focus is solely on the current job while in development, the focus is on both the current job and the jobs that employees will hold in future. Based on the information obtained from the job analysis procedures, job specification identifies the qualifications, appropriate skills, knowledge, abilities, and experience required to perform the job. There is trend to get work done through service industry, to get knowledge through Information Technology. 2. Job description helps the candidate to understand the requirements of the job which are to be fulfilled by him and it also helps him in making self-appraisal by comparing his actual performance with job description. iv. The human resource department is set up to provide advice and assistance to line manager in performing their human resource functions. Help to obtain additional information from the applicant. (iv) Human Resource Planning facilitates the expansion and diversification of an organisation. The warp of the fabric is the human element appearing and reappearing, the strength giving element holding the entire fabric together, and giving it life and a character of continuity.” A business cannot succeed if this human element is neglected. Personnel policies provide guidelines for a variety of employment relationships and identify the organization’s intentions in recruitment, selection, development, promotion, compensation, motivation etc. To provide opportunities to executives to fulfil their career aspiration. To achieve higher productivity and organization developments. Collective bargaining is the process, where terms and conditions of employment are determined by mutual agreement between the employer and the employees. 2. Get Your Custom Essay on Human Resource Management: Exam Questions Just from $13,9/Page. Job description assists the management in appraising the performance of the employees. It is a pervasive function. While, education is learning general KSAs that may directly or indirectly help an individual in his job. It is a process through which individual learn how to adjust with the prevailing or complex situation. 4. Growth of powerful nationwide trade union. 4. Salary refers to the monthly rate of pay, irrespective of the number of hours put in by an employee. (iii) Training- Workers should be trained for better performance of work. Table of Contents. 2. Lack of coordination among the training staff and other staff. (i) Meaning – Performance appraisal refers to knowing of the level of performance of employees working in an organisation. Self-Development – Performance Appraisal is very much a positive activity which enables an employee to know his own weaknesses and also enables him to remove their weaknesses and lead to self-development. Personnel Policies – Organization Structure, Social Responsibility, Employment Terms & Conditions, Compensation, Career & Promotion, Training & Development and Industrial Relations. But only increment in salary is not called promotion. Discipline indicates the behaviour of employees, which is governed by informal norms. Q.87. In this site we have given MCQ on HRM with answers on various topics. To maintain high morale and good human relations within the organisation. endobj 8. Employees do work only when it is gainful for them to do so. It is through the combined and concerted efforts of people that monetary and material resources are harnessed to achieve organizational goals. Provision for replacement of personnel can be made through Human Resource Planning. Need and Importance of Human Resource Planning, Q.10. It is an agreement made between an employer and his employee at the unit level or at the industrial level. They, therefore, need a tactful handling by management personnel. Selection refers to the process by which qualified applicants are selected by means of various tests in pre-determined numbers, out of large number of applicants. An organization can be structured in many different ways, depending on their objectives. 8. 5. Complexity of the problems being faced. Content Guidelines 2. HRM function considers improved satisfaction and morale as the cause of improved performance. x��XyTS�?9稔*�(qH��U�m�C��Pg� �!�H�|a� B(32 j�:��U[���mo��:��l�݇~���h��[뽵�z�?T��o����P'P�`ʑ�(�b�VYd������� �\�C8�װ�=��؁Bv�ab��ٟ:�k�A�� �JM��:R�z��璥K�m�Ũ�a!�q.��|m�K���+.ۥ���h�E� �HYL�4:�-,* ^�rH��b{��G��NQԖ-�[e�b�����+~wB��^e�>U��� 7�`�����������tݴd��WW�����\��f���(j>u���N-�R�C�"�0��:B�RG�%�� Click on the subject title to open the past exams which are uploaded in PDF form to help KNEC students sitting for their final exams. They would recognise and respect the rights and obligations of each other. Therefore, human resource audit is most essential to check the organisational performance in the management in the human resources. Job specifications specify the minimum acceptable qualifications required by the individual to perform the task efficiently. These refer to the ability to work effectively with others on a person-to-person basis, and to build up cooperative group relations to accomplish the organizational goals. 1. The advantages of performance appraisal are: 1. 4. These enable a manager to consider an enterprise as a whole and evaluate the relationships which exist between various parts or functions of a business. Management is further defined as, “… that field of human behaviour in which managers plan, organise staff, direct and control human, physical and financial resources in an organised effort, to achieve desired individual and group objectives with optimum efficiency and effectiveness.”. They should consider organisation a joint endeavour in which workers have an equal say. Motivate staff to improve performance. Generally, Trade Union is formed by the employees of subordinate public services. Management needs education and training to understand and adjust to changes in socio­economic forces. Difference between job description and job specification. c. Help to build the company’s image among the applicants. On the one hand, and one or more representative workers’ organisations, on the other with a view to arrive at an agreement.”. ��x��J&�bw���D��i�����2����?e�d���I�I&�Ln���S���8,v�tx��ڗ*':����厩���L�7�h��N^NNO�U�]��N��{���2��v3v�h��p�l�M�M�[�#��)��A��H02Î���f��+�Ҫ��4���e4����.OM9�����(�/G ���Rw����t���P��5���,�F��g��́4�9d�����K��ϸav�$ �L�1����i��n It includes individual relation and joint consultation between employers and workers of the place of work. HRM function is regarded as mainly a reactive function responding to the demands of the organization as and when they arise. iii. It should be start from the shop floor level to the boardroom level. Work Opportunity – HRD provides an opportunity and a systematic framework for the development resource in the organisation for full expression of their talents. Ans. Briefly explain the nature of career planning? Upward movement – It involve upward movement in the organizational hierarchy, or special assignments, project work which require abilities to handle recurring problems, human relations issues and so on. 8. The concept of management by objectives (MBO) was developed by Peter Druker in the year of 1954. 5. Human Resource Planning is helpful in selection and training activities. Why don’t you give it a try and let it do the same for you? At that time attitude of the government towards these unions was not good but time changes everything. 1. In the initial stages, the authorities not only refused to recognize such bodies but vigorously prohibited the services from joining them. Pensions are of different types, they are: 1. In the past, daily wages have been the most common basis and therefore, it came to be known as the “Day wage system.”. Get Essay C. Is the process of identifying top talent, both within functions and corporate-wide, to develop pools of talent for critical positions, and to Identify development plans for key leaders. But it is certified by the appropriate medical authority. What are the six steps in training? Employer should be made conscious of their obligation to workers and the benefits of participative management. It is helpful in developing appropriate wage and salary structure. 1. 5. But conscious employers voluntarily use it as a tool for evaluation and control of human resource function. 4. The main issues involved in the industrial relations are: (e) Machinery for the settlement of industrial disputes. vii. 1. 1. Multiple choice questions on Human resource management can be separated under various topics . 3. vii. According to the International Labour Organisation, “Profit-sharing is a method of industrial remuneration under which an employer undertakes to pay to his employees, a share in the net profits of the enterprise in addition to their regular wages. Personnel Research and Information systems. 3. a. 4. It gears organisations to fully understand the competition and develop an effective combat strategy. �Z�MO@Z�R_v�r��$b�^��c��B�N;��HN} ����]~�U2�d^��u�0��}܁���ܻ,�c�{Y5�������9�s�;)V��_fY�gGs��N�e�_#�����Pq����\W_Q��!�O�q? Ans. Merit rating tells the strength and weakness of employee with proper record. The major attention of HRD is on improving the human process. After telling the weak points of employees, we can increase the performance of employees. Human resource management has become very significant in recent time, due to the following reasons: 1. Ans. The overall purpose of selection interviews in an organization are as follows: a. Ans. You may ask a question, why study human resource management? Job description tells what is to be done and what is the nature of job, whereas job specification tells what attributes are needed in the person handling the job. Society for Human Resource Management Certified Professional also identified as SHRM-CP exam, is a SHRM Certification exam specially design for IT professionals. Worker’s participation in management will be encouraged to participate in the packages designed to turn around sick companies. Under this Method, recruitment is done through third parties including: (ii) Management consultants or professional search firms known as head hunters. To increase the utilisation of managerial reserves within organisation. A continuous effort to identify the problems and to resolve them helps to reduce the waste. (iii) Providing information to all employees affected by training. On the whole, strategy is a unified, comprehensive and integrated plan. To ensure better utilisation of managerial reserves within an organization. The company contributes a portion of its pretax profits to a pool that is distributed among eligible employees. At present the budgetary support for implementation of VRS in central public sector undertakings has been made available directly to the concerned administrative ministries by Ministry of Finance from the financial year 2001-2002 and funds required for retraining of rehabilitation of employees availing VRS has been placed with the Department of Public Enterprises from 2001-2002. Incentives refer to those psychological stimulations which activate and motivate persons to do more work. Therefore, HRM is the responsibility of every manager and not that of the HRM department alone. Economic Decisions- Methods of manufacturing, automation, layoffs, shut-downs, mergers and acquisitions and other financial aspects. Employee assistance programmes include: (i) Counselling to overcome death of a loved one, children-parent relation, husband-wife relation, alcoholism, drug abuse, depression, etc. As a controllers, the HR department also reviews the work of line department which concern accident, grievances, absenteeism, labour turnover, disciplinary actions, etc. To secure the integration of all the individuals and groups with the organisation by reconciling individual. It stress on the higher needs of employee. Incentive is the important motivational factor. Trained workers need lesser supervision. The structure of one industrial organization differs from that of another organization and it depends upon: 2. A training policy must incorporate the following: – modern workers do not remain confined to a single function but can do more than one function. To review statutory compliances with a myriad of administrative regulations. These HR Management GK Quiz or General Awareness quiz objective questions answers are very helpful for competitive exams BBA, MBA, PGDBM etc. Management experts now realize that the key to a firm’s success is based on establishing a set of core competencies. HRD considers improved performance as the cause and improved satisfaction and morale of as its results. It is also empirical management, as it decides how in practice it is going to get their objectives in the changing environment. Staffing is an integral part of the management process. are making use of this technique. Reskilling means an employees, where he get chance to proceed towards a new career path with the same employer. To prevail abuse of power by the civil servants, disciplinary rules are more essential. A short summary of this paper. 9. 2. “Conflict is the condition of objective incompatibility between values and goals”. It also develops feeling of cooperation among workers. 3. HRM function is seen as an independent function with independent sub-functions. Organisational arrangements, budgetary allocations, staff resources, aids etc. Performance appraisal also serves as the basis of promotion and transfer. "Human Resource Management MCQ" book helps with fundamental concepts for self-assessment with … Performance appraisal refers to knowing about the level of performance of the employees working in an organisation. Question3: How do you endow with Performance Appraisal? Time-Consuming and Expensive- MBO programme involves considerable time, energy and expenditure. Q.30. Sound Personnel Policies – Personnel policies for promotions, transfer must be sound and objective. The management of men is a challenging task because of the dynamic nature of the people. 2. Provide an overview of functions of HRM. Development can be at times because of non-training factors too. To ensure required number of managers with the needed skills to meet the present and anticipated future needs of the organisation. Collective bargaining is bipartite in nature because only the employers and the employees are involved in the bargaining process. Greater is the number of pieces produced by a worker, higher is his remuneration, thus, a workman is paid in direct proportion to his output. Thus, it can be said that incentive is that attraction which motivates the employees to do more production. 6. Dear All, Please find attach file of questions those helpful for HRM exams prepration. Career anchors are distinct patterns of self – perceived talents, attitudes, motives and values that guide and stabilize a person’s career after several years of real world experiences and feedback. Ans. These HRM multiple choice questions can help for online test, skill test, aptitude tests and other examinations. Material elements, however, are beyond its domain. The basic strategic HRM deals with the culture, style and structure of the organisation and the quality, commitment and motivation of employees. These are fact based questions which are brought to you by our team of experts with a motive to provide you best stuff for your exam preparation. Training and development can be contrasted as follows: iii. 4. The scope of training is on individual employees, whereas the scope of development is on the entire work group or organisation. >> “Conflict is an interpersonal process that springs from disagreements over the goals to attain or the methods to be used to accomplish those goals”. It emerge from the capitalist class of people in the society. 5. The dynamic changes has been taken place especially in the global market and also in the open market policies adopted by a large number of organisations, which help to increase competition among them. 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